Blog

Committed To Your Success

July 25, 2014 Louis Musher 1758 0
We're here to help!If you’re reading this, welcome! You’re making history right along with us. This is our inaugural blog post on our newly revamped iMobileApp website and we can assure you that it is the first of many.

When we decided to add this feature to our site, we knew that its primary intent had to focus on helping our clients, both current and potential. We wanted to make sure that this was going to be a space that was going to benefit our users and help them to be more successful.

There were many ideas about what the topic of our first post should be—marketing, messaging & push notifications, functionality, etc…—but in the end we decided to write about what we believe to be our esprit de corps: Customer Service.

We know that your iMobile App is a portal for a personal connection between you and your clientele and that it must represent your brand and the character of your business. This is why right from the beginning, every iMobile App client is assigned a dedicated Client Satisfaction Manager whose job it is to walk through the initial build process with each client and stay with them all the way through launching their new iMobile App in the iTunes and Android Google Play App Stores. This is why when you call during business hours, you get an actual human being on the other end and not some impersonal, nebulous phone tree. This is why we have set up a new live chat function on the revamped website. And this is why we work hand-in-hand with all of our clients, making sure that their iMobile App brings them all the success they expect!

At iMobile App, we have challenged ourselves to commit so fully to Customer Satisfaction that we don’t obligate our clients to any kind of committed, long-term contracts. Monthly maintenance and subscription fees are month-to-month, thereby forcing us to make sure our clients stay satisfied.

It may be cliché, but the truth is our success is only measured by the success of our customers.

Don’t take our word for it…

“The team at iMobileApp is incredible. From the support team to the leadership team, everyone picks up the phone when you call, responds almost immediately to emails and to this day there’s been nothing they couldn’t help us work through or creatively accomplish.” ~ J. Teeters, Director, IT Operations, Skip Barber Racing School LLC

View our Gallery here: http://imobileapp.com/customer-applications

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